Dear Shameel,
Thank you for your review and for taking time to share with us your feedback.
We are truly sorry about the delivery issue that you faced. We would like to reassure you that this problem is not common at Hermetica Paris, and does not represent our attention to details and care with which we treat each order, from the preparation to delivery stage. We deply apologize for all the inconvenience this situation caused you.
A replacement order was shipped to you after the investigation with the carrier concluded. We hope you enjoy wearing Hermetica Paris perfumes, and will continue discovering further our fragrances. We will always be happy to see you in our online store.
We wish you a wonderful day!
Kind regards,
Hermetica Paris / Customer Service