Reviews

Based on 803 reviews
75%
(603)
5%
(41)
4%
(33)
2%
(13)
14%
(113)
A
VERTICALOUD
Amy Brooker
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Improvements: DELIVER THE ITEM!
Courier issues but fully resolved

I had some issues with delivery due to issues with the courier. The customer service team were super helpful and assisted in geting a new order raised asap which I have now received. Thank you so much for your fantastic customer service!
The perfume itself is absolutely beautiful and I regularly get complimented. Very happy in the end :)

S
PEONYPOP
Suzan

Love it

K
DARKOUD Sample
KING Sobek
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Improvements: More trail packs
Nice

Unexpectedly good scent

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: Nice packaging, good scents
Great versatile scents

I enjoyed all the scents, they are wearable, so even if I don't go for a full bottle, it's still great experience and I'll use up all the samples

G
FIGFEVER
GiusiS
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: Le parfum est très bon
Improvements: Informer à propos des frais de douane élevés
Bon parfum mais mauvaise surprise

Le parfum est très bon mais je suis déçue par le montant des frais de douane que j’ai dû payer alors qu’Hermetica ne m’avait pas informé de cela avant l’achat.

Cher(-ère) Giusi,
Nous vous remercions pour votre commentaire et pour l'intérêt que vous portez à notre maison !

Certains pays peuvent appliquer des frais de douane supplémentaires lors de la livraison d'une commande. Ces frais ne sont pas inclus dans le montant total de la commande et sont toujours à la charge du client. Vous trouverez plus d'informations dans notre section FAQ au lien suivant : https://fr.hermetica.com/community/help-center#hc-my-country-is-subject-to-import-taxes-and-customs-duties-are-these-charges-included-in-the-amount-of-my-order

Cordialement,
Hermetica Paris / Service Client

N
AMBERBEE
Natalie Ndlovu
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: The team has nailed the whole customer journey!
Improvements: You are PERFECT!
A new found fav!

Tried Amberbee a while ago as a tester and immediately fell in love. It’s warm a little bit sweet but not over-powering and smells ‘elegant’. For me it lasts the whole day (I use body oil so that it lasts). I got a free discovery set and other bits with my order. Definitely worth it. I imagine that i could also wear it in summer.

B
SANDALSUN
Bryan
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: Very nice packaging, the tester sample is briljant.
Love it

Beautiful scent, lasts a long time, you will smell it all day

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: The scents and presentation are just amazing!
Improvements: You have done everything to perfection!
Just perfect!!!

All the scents were wonderful,well crafted and i wish i could purchase all of your creations!

E
AMBERBEE
Edina Muhic

AMBERBEE

N
SOURCE¹
Nicolas Hau
Une merveille

Le parfum est divin je suis fan

@ivanasfragrancevoyage feel free to follow on IG

It was such a delight to explore this collection. All samples were beautiful. The presentation is so lovely. You should see that book!

S
VERTICALOUD
Shameel
Never received product

How can one review something when you never received it? It's been 1 month and without product but Hermetica gladly took my money the first day. Took 4 emails until someone decided to email me back. Not very impressive if you ask me. I would give 0 stars if that was an option

Dear Shameel,
Thank you for your review and for taking time to share with us your feedback.

We are truly sorry about the delivery issue that you faced. We would like to reassure you that this problem is not common at Hermetica Paris, and does not represent our attention to details and care with which we treat each order, from the preparation to delivery stage. We deply apologize for all the inconvenience this situation caused you.

A replacement order was shipped to you after the investigation with the carrier concluded. We hope you enjoy wearing Hermetica Paris perfumes, and will continue discovering further our fragrances. We will always be happy to see you in our online store.

We wish you a wonderful day!

Kind regards,
Hermetica Paris / Customer Service

A
SANDALSUN
Anthony Stubbs

SANDALSUN

Hard choice!

Hermetica is amazing. The hardest part is picking a scent, bc they ALL smell amazing in their own way! The sample kits are a perfect way to narrow it down, live w it, see if it works well w your body chemistry. They also make fantastic gifts! I'd buy them all, but so far I've had PeonyPop (♡×5) and ordered figfever! Now that I ordered that, I'll probs order Jade888, bc I've gotten so many compliments. I love how they mix together and create their/your own unique scents. As my Granny said " You'll never regret good jewelry and exquisite perfumes."

R
PEONYPOP
Rieneke Majoor
No engraving

I paid €8 to engrave the bottle. And there is no engraved at all

A
VERTICALOUD
Ariana Mattison

VERTICALOUD

M
MACOMBA
Meron Tsehaye

MACOMBA

A
SOURCE¹
ADADE MICHAEL
Very nice

SOURCE the best among the rest.

G
APPEAR
Gunda Benefelde
Love

Perfumes make you forget the cold winter and find yourself in summer. My daughter 21 also likes the perfume and so does my son 17

E
MACOMBA Sample
Ewa Morgan
Wow

Just love it. Fresh and relaxing. If you are a fan of the spring/summer fragrances it’s definitely for you. Last for long on my skin

Tonkandy

I requested a free sample to test out. The company refused. I actually like the scent. I would have appreciated better customer service. Thanks!

M
VANINIGHT
Marica Santi

VANINIGHT

V
REDMOON
Valeriia Pesliak

REDMOON

M
TONKANDY
Marisa
Great fall fragrance!

This fragrance genuinely reminds me of a milky caramel candy. It makes me so nostalgic. There is a bit of spice from the cinnamon and the black pepper in the opening, but it’s subtle and doesn’t take over the fragrance. As it dries down, there is slightest bit of powderiness to it.
I absolutely love it! It’s perfect for the fal!

I received my order today and in fact I have now understand why the SOURCE forms the very core of Hermrtica brand and its prima Accord. I can't stop smelling my hand.